Privacy Policy
Effective Date: 12/03/2025
1. Introduction
We at Mystic Meadow Crystals value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.mysticmeadowcrystals.co.uk, and purchase from us.
2. Information We Collect
We collect the following types of personal data:
Personal Information: Name, email address, shipping and billing address, phone number (if provided).
Payment Information: We do not store payment details. All transactions are securely processed by third-party payment providers such as PayPal or Stripe.
Browsing Information: IP address, device type, browser type, and website usage statistics collected through cookies and analytics tools.
3. How We Use Your Information
We use the collected data to:
Process and fulfill orders, including shipping and delivery updates.
Provide customer support and respond to inquiries.
Improve our website and services through analytics.
Send marketing emails (only with your consent; you can opt out anytime).
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your data with:
Shipping Providers: (e.g., Royal Mail, Evri) to deliver your order.
Payment Processors: (e.g., PayPal, Stripe) for secure transactions.
Analytics Providers: (e.g., Google Analytics) to improve website performance.
5. Your Rights
Under applicable data protection laws, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications. To exercise these rights, please contact us via the contact us form.
6. Data Security
We take security seriously and implement measures to protect your data, including encrypted transactions and secure website hosting.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at Mystic Meadow Crystals through the contact us form on our website.
